Help
Support
Email us
thefemtechbahamas@outlook.com
Replies
Usually within 1 business day
Report unsafe behaviour or a fake profile by emailing us with the person's name. For emergencies, call 919 or 911.
Clients
How do I hire someone?+
Open a contractor's profile and tap Request Booking. Pick the service and a date. You'll see the status under My Jobs, and you can message them anytime.
When do I get their WhatsApp number?+
As soon as the contractor accepts your job. The Upcoming tab in My Jobs then shows WhatsApp and Call buttons.
Something went wrong with a job.+
Talk to the contractor first, in the chat or on WhatsApp. If you can't sort it out, email us with the contractor's name and the job date and we'll look into it.
Contractors
How long does approval take?+
We review new contractors by hand, usually within a day or two. Your dashboard shows your status. If we can't approve you, you'll see the reason and can resubmit.
How do I update my license document?+
Profile → Edit Profile → License document. Upload the new file and save.
How do I pay for or cancel my Pro plan?+
On this website: go to the Contractors page (/contractors), sign in with your app email and password, then tap Manage billing to update your card or cancel. You keep access until the end of the period you've paid for.
Account
I forgot my password.+
On the app's sign-in screen, type your email and tap "Forgot password?". We'll email you a link to set a new one. Still stuck? Email thefemtechbahamas@outlook.com.
How do I delete my account?+
In the app: Profile → Delete account. Or use the account deletion page on this website.
See also our privacy policy and terms of service.